Privacy Policy – Motlie Mall
Welcome to Motlie Mall (“Motlie Mall,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or use our website, services, and online marketing platform (collectively, the “Platform”).
By using the Platform, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Information You Provide to Us
We may collect the following information when you register, make purchases, list products, or interact with our services:
Full name
Email address
Phone number
Account login credentials
Payment information (processed via secure third-party providers)
Billing and shipping address
Business details (for Vendors)
Product listings, descriptions, and uploaded media
Messages, reviews, and customer service inquiries
b. Information Collected Automatically
When you use our Platform, we may automatically collect:
IP address
Device type
Browser information
Access time and usage data
Pages viewed and actions taken
Cookies and tracking technologies
c. Information from Third Parties
We may receive additional information from:
Payment processors
Shipping and logistics partners
Social media platforms (if you connect your account)
Analytics or advertising providers
2. How We Use Your Information
We use your information to provide, improve, and secure our services, including:
Creating and managing user accounts
Processing transactions and facilitating payments
Allowing Vendors to manage sales and orders
Communicating with Buyers and Vendors
Providing customer support
Sending service updates, marketing, and promotional content
Enhancing user experience and personalizing content
Preventing fraud and ensuring platform security
Complying with legal obligations
You may opt out of marketing emails anytime.
3. How Your Information is Shared
Your information may be shared in the following ways:
a. With Vendors or Buyers
To complete purchases, fulfill orders, and facilitate communication.
b. With Service Providers
We may share information with trusted third parties such as:
Payment processors
Delivery and shipping partners
Cloud storage and hosting providers
Customer support software
Analytics and marketing tools
These partners are required to protect your information.
c. For Legal or Security Reasons
We may disclose information if required to:
Comply with laws and regulations
Respond to court orders or legal requests
Investigate fraud or security issues
Protect the rights and safety of Motlie Mall, users, or the public
d. Business Transfers
If we merge, sell, or restructure our business, user data may be included as part of the transferred assets.
4. Cookies & Tracking Technologies
Motlie Mall uses cookies, beacons, and similar tools to:
Enable essential website features
Improve performance and user experience
Track usage analytics
Deliver personalized marketing
You can manage or disable cookies through your browser settings, but doing so may affect website functionality.
5. Data Security
We take reasonable measures to protect your information, including:
Secure servers
Encrypted connections
Firewalls and monitoring tools
However, no online platform can guarantee 100% security.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services
Resolve disputes
Enforce agreements
Meet legal requirements
You may request account deletion at any time.
7. Your Privacy Rights
Depending on your location, you may have rights such as:
Access to your personal data
Requesting corrections
Requesting deletion (“Right to be Forgotten”)
Restricting processing
Objecting to marketing or data use
Requesting data portability
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Motlie Mall does not knowingly collect data from individuals under 18.
If you believe a minor has provided information, please contact us for immediate removal.
9. International Data Transfers
Your information may be processed in countries with different data protection laws.
We ensure appropriate safeguards when transferring information internationally.
10. Changes to This Privacy Policy
Motlie Mall may update this Privacy Policy over time.
Continued use of the Platform indicates acceptance of the updated Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: tomatliemall@gmail.com
Phone: +91 8999365657
Address: Pune, Maharashtra, India